Delivery & Exchange
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
Thank you for visiting and shopping at VipCell. The following are the terms and conditions that constitute our Shipping Policy.
You will receive a Shipment Confirmation email within 24 hours starting from the time you place your order. You will also receive a tracking number in the Shipment Confirmation email that will be active within 24 hours from the time the confirmation email is sent.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
|
Standard delivery Get it in 3-5 working days |
$5 |
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All orders are processed and shipped within 24 hours.
If we are experiencing a high volume of orders, shipments may be delayed by a day. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
Exchange of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the VIP Cell online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
Online: Select the product you wish to buy, then press “buy now” to add the products to the basket. You can go back to the shop and select anything else you require. When you have added all your products to the basket, simply press checkout. You will need to enter your address and contact details, then your payment details.
Over the phone: You can call our sales staff on +961 70627092 who will be happy to place the order over the phone for you.
Yes, our products come with manufacturer warranties.
You can reach us at +961 70 62 70 92 or via email at vipcell.lb@gmail.com.
Yes, we do offer repair services.
Our skilled technicians can assist with repairing mobile phones and other electronic devices. Whether it’s a screen replacement, battery issue, or software problem, we’ve got you covered.
You can reach us at +961 70 62 70 92 or via email at vipcell.lb@gmail.com.
